How to buy
HOW DO I MAKE A PURCHASE?
Shopping in our online store is very easy and secure.
1. Explore our catalog.
2. Add your products to your shopping cart (Check your products and options before checking out)
3. Click "Checkout".
4. Complete your personal information.
3. Click "Checkout".
4. Complete your personal information.
5. Payment for shipping is cash on delivery; select this option.
6. Follow the steps and complete all shipping information.
7. We accept all payment methods through Pay U. Choose your favorite: debit card (PSE), credit card.
8. Done , we will process your purchase!
6. Follow the steps and complete all shipping information.
7. We accept all payment methods through Pay U. Choose your favorite: debit card (PSE), credit card.
8. Done , we will process your purchase!
ORDER PROCESSING
All orders are processed within two business days of your purchase. During this process, we will contact you if necessary to finalize your purchase details or package your items. Here's what you should keep in mind depending on the type of product you purchase:
BICYCLES
If you purchase a bicycle, a consultant will contact you to schedule your measurements, take your paint color preferences, and discuss all the additional customization options available. If you'd like to add additional customization options during this process, you can make the additional payment in our store or receive a payment link.
CLOTHES
Clothing and accessories are available in stock for immediate delivery. Your order will be processed within the same time (2 business days), and we will proceed to ship your order.
Clothing and accessories are available in stock for immediate delivery. Your order will be processed within the same time (2 business days), and we will proceed to ship your order.
CLOTHES
Accessories in stock in Bogotá will be delivered within 3 to 4 business days. Outside of Bogotá, shipping is prepaid by the buyer. If we're not in stock, we'll contact you to arrange a delivery date or refund.
SHIPPING RATES
Pending confirmation and agreement with the buyer.
BICYCLES
Since shipping rates may vary depending on the size and weight of your bike, we only ship these items cash on delivery. This means you'll pay for shipping your bike upon receipt. But don't worry, an advisor will inform you of the shipping cost in advance, and the platform will send you the tracking number so you can track it and know when your bike is on its way.
Since shipping rates may vary depending on the size and weight of your bike, we only ship these items cash on delivery. This means you'll pay for shipping your bike upon receipt. But don't worry, an advisor will inform you of the shipping cost in advance, and the platform will send you the tracking number so you can track it and know when your bike is on its way.
CLOTHES
For clothing and accessories, we offer fixed shipping rates to Bogotá and other cities in the country.
Bogotá - Standard Shipping - $18,000
Bogotá - Standard Shipping - $18,000
Other cities - Standard shipping - $25,000