How to buy
HOW DO I MAKE A PURCHASE?
Buying in our online store is very easy and safe.
1. Explore our catalog.
2. Add your products to the shopping cart (Check your products and options before making payment)
3. Click "Checkout".
4. Complete your personal information.
3. Click "Checkout".
4. Complete your personal information.
5. Payment for shipping is made upon delivery, select this option.
6. Follow the steps and complete all shipping information.
7. We accept all payment methods through Pay U, choose your favorite: debit card (PSE), credit card.
8. Ready , we will process your purchase!
6. Follow the steps and complete all shipping information.
7. We accept all payment methods through Pay U, choose your favorite: debit card (PSE), credit card.
8. Ready , we will process your purchase!
ORDER PROCESSING
All orders are processed within two business days following your purchase. During this process we will contact you if necessary to finalize details of your purchase or pack your items. This is what you should keep in mind depending on the type of product you buy:
BIKES
If you purchase a bicycle, an advisor will contact you to schedule the date for taking your measurements, take your color preferences for the paint, and tell you about all the extra customization options you can choose from. If you add more customization options during this process, you can make the extra payment in our store or receive a payment link.
CLOTHES
Clothing and accessory products are available in stock for immediate delivery. Your order will be processed in the same time (2 business days) and we will proceed to send your order.
Clothing and accessory products are available in stock for immediate delivery. Your order will be processed in the same time (2 business days) and we will proceed to send your order.
SHIPPING RATES
BIKES
Taking into account that shipping rates may vary depending on the size and weight of your bicycle, we only ship these items upon delivery. This means that you will pay for the shipping of your bike upon receiving it, but don't worry, an advisor will inform you of its value in advance and the platform will send you the tracking number so you can track it and know when your bike is on its way.
Taking into account that shipping rates may vary depending on the size and weight of your bicycle, we only ship these items upon delivery. This means that you will pay for the shipping of your bike upon receiving it, but don't worry, an advisor will inform you of its value in advance and the platform will send you the tracking number so you can track it and know when your bike is on its way.
CLOTHES
For clothing and accessory items we handle fixed shipping rates for Bogotá and other cities in the country.
Bogotá - Standard Shipping - $18,000
Bogotá - Standard Shipping - $18,000
Other cities - Standard shipping - $25,000